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Terms & Conditions

Terms and Conditions

Acceptance of the Terms

By accessing or using our platform (the "Platform"), you agree to be bound by these Terms and Conditions ("T&C"). If you do not accept these T&C, please do not use the Platform.

Eligibility Requirements

To register an account with us, you must:

  • Be at least 18 years old
  • Not be excluded from gaming under any applicable laws or regulations
  • Not be a resident of restricted jurisdictions (see section below)

We reserve the right to verify your age and identity before allowing you to use our services.

Minimum Age Requirements

You must be at least 18 years old to access the Platform. We will ask for proof of age during registration.

Geographic Restrictions

Some countries or territories are restricted due to local laws or regulations. 

    We reserve the right to add to this list as necessary.

    Account Registration Rules

    To register an account, you must provide accurate and complete information. We will verify your identity through various means before allowing access to our services.

    You agree not to share your account with anyone else and that multiple accounts by one person are prohibited.

    Identity Verification and KYC

    We may ask for identification documents from time to time to verify the accuracy of your information and ensure compliance with anti-money laundering (AML) regulations. You must cooperate in this process, and we will only use such information as necessary to provide our services.

    Account Accuracy Obligations

    You agree to keep accurate records of your account transactions and updates us promptly if there are any changes to the information you provided during registration.

    Account Security Responsibilities

    It is your responsibility to ensure that your login credentials remain confidential. You will not share or disclose them with anyone else, nor attempt to access another person's account using our services.

    Login Credentials and Password Protection

    We recommend strong passwords for added security. In cases of unauthorized access, we reserve the right to suspend or close accounts temporarily until proper identification is provided by the rightful owner.

    Restricted Behaviour and Prohibited Activities

    You agree not to engage in:

    • Fraudulent activities
    • Money laundering or terrorism-related financing
    • Collusion with other players to manipulate game outcomes
    • Any form of cheating, hacking or unauthorized access
    • Providing false information for account registration

    We may at any time request additional documentation from you, and failure to comply can lead to account suspension or closure.

    Multi-Accounting and Fraud Prevention

    Opening multiple accounts with different personal details or names is strictly prohibited. We use advanced systems to identify suspicious patterns of play, including IP tracking technology. Engaging in multi-accounting behaviour will result in immediate account suspension or permanent ban.

    Bonus and Promotion Rules

    Our promotional terms are clearly defined within the offer descriptions on our platform:

    • Bonus amounts
    • Wagering requirements (minimum bet sizes and total stakes to complete wagering)
    • Expiration dates for bonuses

    Please read these carefully before participating. Abuse of our bonuses will result in the removal of promotions from your account, possible further penalties.

    Wagering and Gameplay Conditions

    All gameplay must follow the rules specified by game developers. Our system tracks bets accurately and awards winnings accordingly. Please note:

    • Incorrect stake placements or subsequent disputes cannot be resolved
    • Reversal or annulment of results under certain exceptional circumstances may apply

    You agree that these conditions are comprehensive but might not cover every scenario.

    Bonus Abuse Prevention

    Misuse, intentional errors in gameplay for personal gain (or to claim bonuses and then bet aggressively with the intention of losing) can result in permanent bans from our site. We track such actions closely.

    If you suspect yourself or others are attempting this practice, inform us immediately so we may act accordingly.

    Responsible Gambling Expectations

    Please be aware that gaming should not be a financial burden:

    • Gaming on credit cards is strongly discouraged as excessive betting habits can develop with these means
    • Take breaks regularly and set limits (time & stakes) if needed

    Our system prompts you to check in at regular intervals regarding your gambling habits, which we ask you take seriously.

    Self-Exclusion and Account Restrictions

    You may self-exclude for a specified period. We reserve the right not to grant such exclusion in some cases where our investigations suggest false or multiple account attempts are involved:

    • On request of temporary account restrictions due to possible security concerns
    • In light of your behavior

    Please contact support if you're experiencing problems and would like to use this option.

    Game Fairness and RNG Systems

    Our gaming software is regularly audited for fairness, transparency and randomness (RNG). It undergoes rigorous testing procedures by external laboratories that report their findings. We confirm our systems adhere strictly to regulatory guidelines and these principles:

    • Independent audits confirm fair play in each game
    • Compliance with required regulations

    If you have any doubts about specific titles or issues related to gameplay fairness, please contact support.

    Technical Interruptions or Voided Gameplay

    We reserve the right under unforeseen circumstances (server failures, hacking attempts) temporarily halt online gaming sessions for safety reasons:

    • Data recovery may take place in such situations. Loss of funds is unlikely

    Please report technical difficulties immediately so that assistance can be expedited quickly and effectively.

    Suspension or Closure of Accounts

    For various legitimate reasons we might need to restrict access:

    • Irresolvable disputes (identity, jurisdiction etc)
    • Breaches against any clause of our platform policies
    • Conflicts between users When the necessary steps have been completed on resolving an individual case we will send a clear notice explaining this.

    Intellectual Property and Platform Ownership

    Our website is protected by international laws regarding trademarked intellectual property. This includes branding, software & other valuable proprietary rights:

    • Access or use of our platform does not grant license to any component
    • Please respect all relevant copyrights (e.g images displayed)

    Ownership remains with us at all times.

    Limitation of Liability

    Neither we nor affiliated companies can be held liable for damages that result from accessing and/or playing the Platform. In no event will either party be liable for incidental, consequential or punitive damages arising under any legal theory:

    • Errors within our programming
    • Failure to disclose necessary details

    No single loss (involving game outcome) exceeds three hundred dollars at max. These types of outcomes are rare.

    Modification of Terms

    We may update these T&C from time-to-time. In this case, you agree to be bound by any new terms. We encourage users to regularly review and check their knowledge on updated platform rules:

    • Our policies have a 'fair use' clause for unexpected issues

    If disagreements arise about what constitutes fair play according our rules then resolve them in good faith before reaching more serious dispute resolution bodies.

    Contact or Support Guidance

    We are here to support you with any questions, queries or problems:

    •  Our customer service team aims to respond within a reasonable timeframe so do not hesitate asking for help when needed.

    Please note that our services may be subject to certain applicable licensing regulations and oversight, depending on the jurisdictions in which they operate.